WENDY DESTEAN; MAULADANIYATI, R. Analisis Customer Behavior BPJS Ketenagakerjaan: Menentukan Strategi Pelayanan melalui Big Data Analytics. Jurnal Jamsostek, [S. l.], v. 3, n. 1, p. 23–47, 2025. DOI: 10.61626/jamsostek.v3i1.108. Disponível em: https://jurnalbpjamsostek.or.id/index.php/bpjamsostek/article/view/108. Acesso em: 4 jul. 2025.